Privacy Policy

Effective Date: May 13, 2025

 

H2T Salon & Spa (“we,” “our,” or “us”) operates the website https://salonh2t.com/ (“Site”). This Privacy Policy and Terms & Conditions document explains how we collect, use, share, and protect your information when you visit our Site, use our services, or engage with our marketing tools. By accessing or using the Site, you agree to the practices described below.

 

1. Information We Collect

 

a. Personal Information

We collect personal information that you voluntarily provide when you:

• Fill out contact forms

• Book an appointment

• Interact with our chatbot

• Request information about our services

 

This may include:

• Name

• Email address

• Phone number

• Service preferences or inquiries

 

b. Non-Personal Information

We automatically collect certain data through cookies and tracking technologies, including:

• IP address

• Browser type and version

• Device details (e.g., operating system, device ID)

• Referring and exit pages

• Pages viewed, time spent on the Site, and navigation patterns

 

2. Tracking Technologies and Cookies

 

We use cookies, web beacons, and similar technologies to enhance user experience, analyze site performance, and optimize marketing efforts.

 

Tools and Services We Use:

• Google Analytics – Tracks website traffic, user behavior, and performance insights

• Google Ads – Manages digital advertising and conversion tracking

• Meta Pixel (Facebook Pixel) – Monitors engagement with Facebook and Instagram ads

• Google Tag Manager – Manages and deploys tracking tags

• Zoho PageSense – Provides insights into user behavior, including heatmaps and form tracking

• Chatbot Integration – Supports automated communication and customer service

 

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain functionalities of the Site.

 

3. How We Use Your Information

 

We use the information we collect to:

• Respond to inquiries and provide requested services

• Manage appointments and client communications

• Improve website functionality and user experience

• Monitor and optimize marketing campaigns

• Deliver targeted advertising and promotions

• Comply with legal and regulatory requirements

 

4. Sharing Your Information

 

We do not sell your personal information. However, we may share data with trusted service providers who assist in operating our business and marketing efforts, including:

• Analytics providers (e.g., Google Analytics, Zoho PageSense)

• Advertising platforms (e.g., Google Ads, Meta Pixel)

• Chatbot providers for customer support

 

These third parties are required to maintain the confidentiality and security of your data and to use it only as directed by us.

 

5. Consent to Contact

 

By providing your contact information on our Site, you consent to receive communications from H2T Salon & Spa via phone, SMS, email, or other channels regarding appointments, services, and promotional offers. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

 

6. Data Retention

 

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Non-personal data may be stored indefinitely for analytics and reporting purposes.

 

7. Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

 

8. Your Rights

 

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your data

• Restrict or object to certain processing activities

 

To exercise your rights, please contact us using the details below.

 

9. Changes to This Policy

 

We may update this Privacy Policy and Terms & Conditions periodically. Changes will be effective upon posting to this page. We encourage you to review this policy regularly.

 

10. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

H2T Salon & Spa
Phone: +1 (508) 543-1112
Website: https://salonh2t.com/